Privacy Policy

Information We Collect

• Account information. If you create an account: your email address, a username, and a password (stored only as a one-way hash). If you sign in with Apple or Google, we receive the identifier and, where you allow it, the email address and name that provider shares. You can also use much of the app as a guest: we may create a guest account behind the scenes, for example so a purchase can be recorded, without asking for any personal details.
• Gameplay data. The tours you start, the stops you complete, points, badges, mission progress, and your team name and membership if you play in a team. Your username or display name and points may be visible to teammates and on leaderboards.
• Photos and entries you add. Photos you submit for missions or photo challenges, and Wine Passport entries (wine name, producer, notes, ratings, and an optional photo). These are stored with your account.
• Precise location. See “Location” below.
• Purchases. When you buy a tour or the All-Access Pass we receive confirmation of the purchase (the product and a purchase or transaction identifier) from Apple, Google, or Square. We never receive or store your card number.
• Technical data. Like most services, our servers receive your IP address and device/browser type with each request and keep routine operational logs. The app also stores settings on your device (for example sign-in tokens, theme, and your Guide voice preference).

How We Use Your Information

• To run the app: sign you in, verify check-ins, track progress, and unlock purchased tours
• To show leaderboards, team standings, and your badges
• To review photo submissions for challenge completion
• To keep the service secure, diagnose problems, and prevent abuse or fraud

We do not sell your personal information, and we do not show third-party advertising or use your data for advertising.

Location

The app uses your device's location to show how far you are from a stop and to confirm you are at the stop when you tap Check In. Your precise coordinates are sent to our servers only at the moment you check in, are used to calculate the distance to the stop, and are not saved. We do not track your movement or build a location history. What we keep is the result: that the stop was completed and the points awarded. Location permission is optional to browse, but required to check in. You can turn it off in your device settings at any time.

Camera and Photos

The camera is used only when you choose to take a photo for a mission, photo challenge, or Wine Passport entry, or to scan a wine barcode. Barcode scanning happens on your device. Photos you submit are uploaded and stored with your account.

Who We Share Information With

We use service providers to operate the app. They process data only to provide their service:

• Cloudflare, which hosts the website and delivers the app's content
• Akamai Connected Cloud (Linode), which hosts our servers and database
• MapTiler, which provides map tiles, and RainViewer, which provides weather radar. Requests for these may include your IP address and the map area being viewed
• Apple and Google, for sign-in and in-app purchases; Square, for card payments on the website
• A public code delivery network (esm.sh), from which the website loads an open-source barcode-scanning library; it sees your IP address when it does

We may also disclose information if required by law or to protect the safety and rights of our users and the service.

Data Retention, Access and Deletion

We keep your information while your account exists. You can export your data and permanently delete your account in the app under Profile, or on the web at /delete-account. Deleting your account immediately removes your account and the records linked to it, including tour progress, badges, missions, team membership, and Wine Passport entries. Photo files you uploaded are removed from our storage within 30 days of your request. Purchases made through Apple or Google remain with those stores and can be managed there.

Security

Data is sent over encrypted connections and passwords are stored only as hashes. No system is perfectly secure, so we cannot guarantee absolute security.

Children's Privacy

The app is not directed to children under 13, and we do not knowingly collect personal information from them. Parts of the app reference wine and other alcohol and are intended for adults. If you believe a child has given us personal information, contact us and we will delete it promptly.

Changes

We may update this policy. The date at the top shows when it last changed, and we will make significant changes visible in the app or on this page.

Contact

Questions, data requests, or deletion help: KemperDesignServices@gmail.com